Puzzled.......

Mich~

I was looking forward to dining out today afternoon...but alas, it was dampened not by the wet weather, but by the sluggish service we received.

The incident happened at a HK cafe around Tiong Bahru area..shall not quote the name of the cafe, but if u passed by that area, I am sure you cannot miss that place.

The irony of the whole incident was that the cafe was not even crowded during Sunday lunch hour, but the slowness in the service leaves much to be desired. We sat down, in a group of five, and ordered our food after about 5 mins. The waiters were prompt in coming to our table to take down our orders, but the nightmare began soon after.

The dessert and drink came after a wait of 10 mins, so we requested the waiter to serve us the main dishes promptly.

We waited and waited in vain....finally, 2 bowls of food were served....Opps...wrong dishes, we told them. After another waiting time which seemed like ages, one dish was served...then after another long haul, another was served....and then the waiting process repeated...

I could swear we spent close to 40 mins waiting for 3 dishes to be served. And in between this, wrong dishes were served to us, not once, but twice.

Then came the utlimatum..when the 3 of us were almost done with the eating, the other 2 were still kept waiting for their food!! What was going on? There was no crowd, and other tables around us were kept waiting, just like us. By the time our patience ran out and we stomped to the counter to ask, there were another 2 customers there as well, demanding to know what was happening in the kitchen!!

Much to our disappointment, instead of feeling apologetic about the delayed service,the waiter blamed it on the new crew of cooks who were manning the kitchen for the slowness. She said that because of them, they were being told off by customers. She failed to appease the customers, and left us feeling agonised and irritated. In the end, we wasted more time waiting rather than eating...I cannot comment on the food at all, because I did not have time to relish (if any) the food...

So much for GEMS.............??