Suay, suay......!!

Mich~
Very suay...worked late today, by the time I left office, it was 8 pm. I think I was the last to leave the office. When I reached home, omigosh!! The lift, suddenly...stopped at 10th floor. Goodness, my ONE and I were trapped in the lift..sigh!! Suay...of all days, today, when I worked late, and now I am trapped. My ONE called the rescue people immediately, and the answer on the other end of the line was that they would take about 20 mins to reach!! Hah? I exclaimed in disbelief....what happens if old people or young children are trapped?? They could get heart attack, or be wailing out loud. There were 3 of us inside, my ONE and I and one of our neighbours. Luckily, he was still quite spirited, and chit chatted with us inside the "tiny box".
I guessed we waited for at least 30 mins, made numerous calls to the hotline and home, before we were being "rescued". The so-called "rescue operation" was just an uncle, holding a bunch of keys, and opening the keyhole outside the lift.....phew!! He did it in just 2 mins, while we were trapped for 30 mins, and spent $$$ making calls.
May I suggest HDB to install an automatic alert system in the lifts, such that once the alarm bell is pressed, the central hotline would be activated. Wouldn't this save much time and $$ for everyone? I am sure a one-time investment is worth all the effort and bucks. Surely, we do not want to wait for "something to happen" before someone takes action on matters.